Let's Talk

Category: Uncategorized

Mastering Time Management

The challenge isn’t just in tackling a to-do list but in prioritizing tasks that genuinely drive growth. A tool that I use to prioritize and manage my own time is the Eisenhower Matrix.

Building Businesses with Heart

Core values are the fundamental beliefs and principles that define your business’s identity. They are not just a list of buzzwords to hang on the wall; they are the guiding principles that influence every decision and action within your business.

Hiring A-Players: Is the Investment Justified?

When to Invest in A-Players and When B-Players Shine This weekend I was chatting with a friend who just finished reading the book “No Rules Rules: Netflix and the Culture of Reinvention”. My friend, the COO of a growing tech company, shared that she enjoyed the book and that the advice given was great in […]

Leading a Team Through Crisis

How to navigate external influence on your business operations Watching the situation in Israel and Palestine unfold and seeing the world react reminded me of the important role leaders play in taking a proactive stance in ensuring the well-being of their team and organization. Even if your team is not directly or personally affected, these […]

From Chaos to Clarity

A familiar scenario: Your business is expanding at a rapid rate. You’ve got clients lining up, new team members coming on board, and suppliers taking orders. Your Slack pings incessantly with questions you’ve answered many times before: “How do I send this invoice?” or “Can you walk me through the product delivery process again?” As […]

A Personal Note

I thought you might like to follow my journey and receive some quick and actionable business operations support via my blog! I will be sharing my journey via this blog! If you stick around I promise to share helpful tips, tools, and resources that you can implement to run your business! 3 months ago I […]

How to Make a Tough Decision

How having a crystal clear Vision will help you make decisions. Every aspect of our lives is the result of the choices that we make. From our careers to our relationships, decisions have the power to shape our present and future. Decisions can either lead us to the lives we want to live or keep […]

Anna Jean-Louis

Financial Controller

Anna Jean-Louis is an experienced accounting professional with over 25 years of hands-on experience in bookkeeping, financial reporting, and business controls. She specializes in supporting small to mid-sized businesses in a Controller role, providing strategic financial oversight and practical day-to-day support. A graduate of BCIT’s Financial Accounting diploma program, Anna also completed the fourth level of the CGA program, building a strong foundation in financial management and analysis.
Throughout her career, she has worked with clients across a broad range of industries, including manufacturing, professional services, subtrades, industrial, tech, and food services. Her depth of experience allows her to bring insight and structure to growing businesses, ensuring accurate reporting and reliable financial systems. Known for her professionalism, attention to detail, and commitment to her clients’ success, Anna plays an integral role in helping businesses stay financially healthy and well-organized.

Stephanie Denton

Fractional Integrator

Stephanie Denton is a seasoned operations leader and Fractional Integrator who specializes in guiding fast-growing, founder-led organizations through scale with intention and heart. With a rare blend of emotional intelligence and operational discipline, she brings structure, clarity, and calm to complex environments, aligning teams, systems, and strategy to drive meaningful growth.
Drawing on her background as a clinical therapist turned business strategist, Stephanie deeply understands how people and process intersect. She has led operations across industries including B2B SaaS, healthcare, fintech, and digital marketing, and played a key role in helping a marketing agency reach $35M in annual recurring revenue. Stephanie thrives in environments where purpose matters and complexity needs to be tamed bringing both empathy and execution to the Integrator seat.

Daisy Parmar

Fractional Integrator

Daisy is a seasoned operations executive and Certified EOS® Integrator with over 20 years of experience leading national and global companies through growth and transformation. With a background as a former COO and expertise across industries like telecom, logistics, manufacturing, and retail, she helps leadership teams align around vision, build operational structure, and scale with confidence. She holds an MBA from Royal Roads University and brings both strategic depth and real-world leadership experience to every engagement.
Over the past 8 years, Daisy has partnered closely with founders and CEOs to remove bottlenecks, clarify roles, and drive accountability. A trained executive coach through the Co-Active Training Institute, she brings a calm, grounded presence and a coaching-based leadership style. Her approach creates space for visionary leaders to focus on what they do best, while she builds the systems and cadence needed to deliver results.

Shannon Johnston

Co-Founder & Integrator

Shannon is a seasoned operations leader and Integrator who thrives on helping entrepreneurial companies scale with clarity and discipline. She brings deep expertise in driving the Entrepreneurial Operating System, having led organizations through rapid growth and operational transformation. Most notably, she served as Integrator for an outsourced accounting firm that achieved 197% growth in just two years, landing on The Globe and Mail’s list of Top Growing Companies in 2024.
With a foundation in Sales, Marketing, and Human Resources, Shannon combines strategic thinking with a people-first approach. She is passionate about building strong leadership teams and creating operational structure that unlocks sustainable growth. Her experience spans industries including food services, construction, professional services, and coaching, proving that great operations are industry-agnostic.

Nina Schwark

Founder & Visionary

Nina is the founder and visionary behind OpsLab, a firm built to solve a problem she saw time and time again: visionary entrepreneurs with big goals, stuck in the weeds of their own businesses. After years of leading operations and seeing firsthand how many founders lacked the right support to turn ideas into action, Nina created OpsLab to bridge that gap, with a clear, proven framework and hands-on leadership.
As both a Visionary and an experienced Integrator, Nina brings a rare combination of strategic thinking and operational execution. She has scaled multiple companies, executed EOS across diverse industries, and built a team of expert Integrators who know how to create traction where others see chaos. Nina is known for her direct, thoughtful approach and her deep commitment to helping founders grow businesses they love without burning out in the process.

STEPHANIE DENTON

Stephanie Denton is a seasoned operations leader and Fractional Integrator who specializes in guiding fast-growing, founder-led organizations through scale with intention and heart. With a rare blend of emotional intelligence and operational discipline, she brings structure, clarity, and calm to complex environments, aligning teams, systems, and strategy to drive meaningful growth.

 

Drawing on her background as a clinical therapist turned business strategist, Stephanie deeply understands how people and process intersect. She has led operations across industries including B2B SaaS, healthcare, fintech, and digital marketing, and played a key role in helping a marketing agency reach $35M in annual recurring revenue. Stephanie thrives in environments where purpose matters and complexity needs to be tamed bringing both empathy and execution to the Integrator seat.