At OpsLab, we believe that the most powerful transformations happen when two organizations come together in true partnership—aligning strengths, values, and a shared commitment to meaningful growth. Our work with Beacon HR, led by Founder & CEO Nicole Davidson, is a standout example of what can happen when a Visionary chooses to not go it alone.
The Challenge: A Visionary Ready for the Next Level
Nicole reached out to OpsLab because she could feel the next level of her Fractional HR and Talent Acquisition firm calling her. Beacon HR had already weathered the ups and downs that come with entrepreneurship, and through it all Nicole had doubled down on what mattered most:
- A powerhouse team committed to Do Awesome Work and Own It
- A set of strong, lived core values
- A compelling vision for both her business and her personal life
But like many Visionaries, Nicole was wearing too many hats and the structure and cadence needed to sustain that growth – and make it healthy – weren’t fully in place.
She knew she needed traction.
She knew she needed a Thought Partner.
She knew she needed an Integrator.
That’s when she called OpsLab.
Step 1: Visionary State of Mind Day – Clearing the Path Forward
We began the partnership with a Visionary State of Mind Day, a deep-dive designed to understand the true state of the business – and of the Visionary leading it.
We spent a full day with Nicole asking expansive, clarifying, sometimes uncomfortable questions:
- What’s working?
- What isn’t?
- Where do you feel stuck?
- What are you ready to let go of to step into the next version of your business?
What emerged was crystal-clear: the potential was massive… but so was the load Nicole was carrying. It was time to create the right structure to support her vision.
Step 2: Building Structure – Accountability Chart + People Analyzer
We tackled structure first.
Beacon HR needed an accountability chart that reflected functions, not people – and made it obvious where seats were unclear, overloaded, or simply missing.
We created a Version 1 Accountability Chart, defining the core accountabilities for every function in the business.
Then we used the People Analyzer to determine:
- Who was a core values match
- Who GWC’d (Got It, Wanted It, and had Capacity to do) the role
- Where gaps existed
- Where future investments in talent would be needed
This step alone immediately gave the team clarity, confidence, and direction.
Step 3: Strengthening the Data Component — Building Meaningful Financial Insight
Beacon HR had already laid a fantastic foundation: their financials were accurate, timely, and well-organized.
But they weren’t yet telling the full story.
Together, we:
- Improved COGS allocations
- Built a V1 budget
- Started measuring actuals vs. budget
- Analyzed trends through a financial lens, not just an operational one
This gave Nicole and her leadership team visibility they’d never had before—clear indicators of where margins needed attention, what was driving profitability, and which services were performing best.
Beacon HR was no longer guessing. They were leading with data.
Step 4: Establishing Cadence — The Meeting Rhythm to Drive Traction
Next, we introduced the proper EOS meeting cadence:
- Weekly Leadership L10 Meeting
- Weekly Operations L10 Meeting
- Same Page Meeting between Nicole (Visionary) and Shannon (Integrator)
In these meetings, we:
- Identified the most important issues
- Dug to the root cause
- Assigned action items
- Held each other accountable—every week
Beacon HR’s team didn’t just embrace the cadence—they thrived in it. Their core values shone through as they completed their To Dos on time, with excellence, every single week.
The Results: A Company Rising Into Its Potential
In only a few months, the transformation has been remarkable.
Beacon HR is now:
- Exceeding revenue and net profit targets
- Hitting new gross margin goals
- Optimizing service delivery through the lens of financial performance
- Continuing to receive rave reviews from clients
- Growing a team that feels aligned, challenged, and valued
- Living their core values louder than ever
The culture is strong.
The leadership is aligned.
The future is, fittingly, Beacon Bright.
A Partnership Rooted in Meaning
Working with Nicole and the Beacon HR team has been a true example of Meaningful Partnership, one of OpsLab’s core values. We believe the best work happens when gifts align, trust is high, and both sides value clarity, simplicity, and continuous improvement.
Beacon HR brought heart, expertise, and a deeply committed team.
OpsLab brought structure, accountability, and operational excellence.
Together, we brought the vision to life.
And this is only the beginning…
For HR and Talent Acquisition, contact Beacon HR: nicole@beacon-hr.com
For Fractional Integrator or Integrator Coaching Support, contact OpsLab: nina@opslab.ca
